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Broomfield to resume water shutoffs for nonpayment

Broomfield will resume shutting off water for residents who have not paid their bills starting in July.
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After halting water shutoffs for more than two years amid the coronavirus pandemic, Broomfield will resume shutting off water for residents who have not paid their bills starting in July.

The city and county suspended water shutoffs for nonpayment in March 2020 “to ensure customers had access to essential water services during the pandemic,” city officials wrote in a community newsletter and update to City Council.

Water shutoffs for nonpayment will begin July 25 to correspond to the May 5 billing cycle. There are currently 128 households that are 120 days or more past due on their water bill with balances ranging from $145 - $4,200, according to Broomfield Utility Billing. 

Customers facing water shutoffs are given the ability to set up a payment schedule and also directed to Broomfield FISH for financial assistance, according to city officials. 

FISH works with people to check if they meet income requirements to take advantage of additional services, said spokesperson Maggie Sava. FISH’s low-income standard is 200% or lower than federal poverty guidelines, which is an income of $55,500 or less for a family of four. 

FISH staff will meet with clients to discuss what their bill is and the possibility of a one-time emergency financial assistance to pay the bill, Sava said. 

“We’ll do an advocate visit with that individual to see how they can take advantage of other resources so they can cover that bill going forward,” Sava said, like shopping at FISH twice a month to reduce their grocery bills and use that money for utilities instead. 

FISH provided 131 families with emergency utility assistance in 2021, Sava said, which includes energy bills.

 

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